Help Center | Mekatronix

How to place my order?

Search your product > Click on the product > Add to cart > Open the cart and pay using any of the available payment methods.

How to pay for my order?

We accept wide range of payment methods including credit/debit cards, net banking, UPI, and popular wallets.

I received the wrong order. What shall I do now?

We are sorry if you received the wrong order, this rarely happens. In this case, you can request a replacement and get the right product delivered to you.

The order I received was damaged or faulty. What should I do now?

We are sorry if you received a damaged or faulty product, this rarely happens. In this case, you can request for replacement or return of the product.

Can I pay after the delivery of the product?

Sorry, we do not accept payment on delivery as of now.

What is the standard delivery time?

We ship out the products within 24 hours of receiving the order except order placed on Sundays and public holidays. We use leading courier services to make the delivery seamless. The standard delivery time is 3-7 days depending upon the location.

I can’t find the product that I was looking for. Can you arrange the product?

Yes. We would love to arrange the product you need. For that you just need to follow these steps: Go to the Contact Us page > Fill out the form with your requirements > Click on submit button.